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Shop With Confidence - Price Match Guarantee
At High Definition Supplement, we are committed to providing you with the best prices. If you find a lower price on an identical product from another local retailer, we'll match it. Simply contact us with the details, and we'll ensure you get the best value!
Price Match Guarantee – Terms & Conditions
At High Definition Supplements, we’re committed to offering you the best value. If you find an identical product at a lower price, we’ll match it—no questions asked. The following terms apply:
1. Eligible Products
• The product must be identical in brand, size, model, flavour (if applicable), and condition.
• It must be in stock and available for immediate purchase at both retailers.
2. Eligible Retailers
• Price match applies to major online and in-store retailers within Canada.
• Excludes third-party sellers (e.g., Amazon Marketplace, eBay, Craigslist) or wholesalers.
3. Verification Process
• Customers must provide a link or proof (e.g., screenshot or ad) of the lower-priced item at the time of request.
• We reserve the right to verify the competing offer.
4. Exclusions
• Offers from membership clubs, subscription services, liquidation sales, flash sales, or auction sites are not eligible.
• Promotions including bundle offers, “Buy One Get One,” free gifts, coupons, or loyalty rewards are excluded.
5. How to Request a Price Match
• Contact our customer service team at [hdsupplements@outlook.com or 1-250-597-4266 or our social media] with your proof of the lower price.
• Approved matches will be issued as a refund of the price difference or a discount code for future use, or price adjusted in store at time of sale.
6. Other Conditions
• Price matches must be requested within 7 days of your purchase.
• We reserve the right to deny a request if it doesn’t meet the criteria outlined above.