Should you receive a damaged, defective or incorrect item, please contact our support team via firstname.lastname@example.org and we will replace the item or provide a full refund after reviewing the request.
We do not offer exchanges at this moment. You can simply repurchase the item in your desired color and /or size by using store credit issued.
You can ship with any carrier of your choice. You can also have the option to get a return shipping label from us and the cost will be deducted from the store credit issued.
Once we receive and inspect the item(s), you will be receiving the store credit within 3-5 business days.
Returns due to an undeliverable address or refused by you, the purchaser at the time of delivery are subject to a 20% restocking fee. This amount will be deducted from any credit issued.
Due to variations in monitor settings, High Definition Supplements assumes no responsibility and makes no guarantees regarding color matches of product or production, either within an order or in a reorder. We cannot guarantee that the colors displayed on our website will exactly match the color of the product or elements of any design. If you have any questions about a particular color or shade, please contact us prior to ordering for clarification.
Note that like-named colors used by various apparel manufacturers/brands/styles (i.e. Navy, Navy Blue, Dark Navy, etc) are not necessarily an exact shade match to each other
We make every effort to give you accurate information regarding manufacturer reported sizing information and dimensions for our products in our size guides. Please note that due to the nature of the manufacturing process, from time to time product sizing may vary slightly. High Definition Supplements is not responsible for sizing variations in the manufacturing process.